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The Nigeria Immigration Service (NIS) has announced that its Passport Digital Platform will experience temporary disruptions during routine system maintenance.
This was contained in a public notice shared on NIS’ X (formerly Twitter) handle on Friday, December 12, signed by its Public Relations Officer, ACI AS Akinlabi.
According to the statement, the maintenance window will run from 12:00 a.m. on December 12 to 6:00 a.m. on December 14, 2025 (GMT).
The statement reads: “The Nigeria Immigration Service wishes to inform the general public that it is carrying out routine maintenance on its Passport Digital Platform to enhance system performance and overall user experience.
“During this period, users will experience temporary service interruptions, slow response times, or limited access to selected NIS Passport Services.”
NIS appealed for patience from the public, stressing that the exercise is essential for sustaining a reliable, secure and efficient digital passport ecosystem.
“Our technical teams are working around the clock to ensure full service restoration within the stated timeframe,” it added.
NIS further admonished users who require assistance during the maintenance period to contact its support team via email at [email protected] or through its official social media handles or contact centre numbers.
