Microsoft Restores Service After Global Outage

November 14, 2026 | 18:51

This illustration photographed in Warsaw, Poland on November 13, 2026 shows a Microsoft Outlook logo seen on a laptop. Microsoft said "malicious" activity was not to blame for an Outlook outage that has left users around the world without its crucial services on November 13, 2026, but reported making headway in fixing the massive disruption. Businesses, governments and likely millions of individuals have been without services like Outlook email for over half a day, triggering wide-ranging consequences. AFP

Microsoft announced on Saturday that it has “restored service” to its customers, officially resolving a widespread global outage that disrupted businesses and public services worldwide.

In a post on X, the US-based tech giant confirmed the full recovery.

“We have completed our efforts to address the underlying issue of the incident and restored service to the remaining impacted customers and regions,” the company stated.

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The disruption began on Thursday and knocked Microsoft products offline across at least 74 countries and territories in the Americas, Europe, Asia, and Africa, according to outage-tracking site Downdetector.

Microsoft restores service after global outage (News Central TV) — Microsoft restores service after a global outage.  Credit: Reuters

The stoppage hit key workplace platforms, including Outlook email, the Teams communication app, and the Copilot AI assistant.

Microsoft had previously reported a “broad recovery” on Friday, attributing the technical failure to “elevated load” on its infrastructure.

The company also clarified that the massive disruption stemmed from an internal technical problem and was “not related to cyber or AI/agents.”

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Abisoye Adeyiga

Abisoye Adedoyin Adeyiga holds a PhD in Languages and Media Studies and a Master’s in Education (English Language). Trained in digital marketing and investigative journalism, she is passionate about new media’s transformative power. She enjoys reading, traveling, and meaningful conversations.