FCCPC Warns Transporters Against Fare Hikes

Nigeria’s Federal Competition and Consumer Protection Commission (FCCPC) has warned intercity road transport operators against arbitrary and unexplained fare increases during the ongoing yuletide travel period.

FCCPC, in a statement signed by its spokesperson, Ondaje Ijagwu, said it recognizes that seasonal demand, operational pressures and other legitimate cost factors may affect transport pricing.

However, the commission stressed that consumers are entitled to clear, accurate, and timely information on fares before travelling.

“Any fare adjustment must therefore be transparently communicated and applied fairly,” FCCPC added.

The warning comes amid reports of reductions in the pump price of premium motor spirit in parts of the country. 

FCCPC also notes that while fuel cost is only one of several factors that may influence transport fares, increases that are not properly explained or disclosed raise valid consumer protection concerns.

Meanwhile, FCCPC’s vice chairman, Tunji Bello, said the commission is closely monitoring market conduct throughout the festive season and has intensified engagement with transport unions, park managers, and operators nationwide.

Bello explained that these engagements are preventive in nature and are aimed at encouraging responsible pricing practices, voluntary compliance, and orderly market behaviour.

Bello said fare increases are not illegal on their own but warned that practices that exploit travellers or take unfair advantage of increased seasonal demand could attract regulatory action under the Federal Competition and Consumer Protection Act (FCCPA) 2018.

He added that inadequate fare disclosure, coercive conduct, or coordinated pricing among operators to the disadvantage of consumers would be subject to strict scrutiny, warning that confirmed violations would attract stiff penalties.

The commission, however, urged travellers to confirm fares before departure, keep proof of payment, and report suspected unfair practices through its complaint portal or dedicated hotlines 0805 600 3030 and 0805 600 2020.